Shapermint's live chat bot saves its customer service during COVID-19

Shapermint’s investment in an automated chat bot allowed it to answer basic questions and automate 70% of customer chats, so it did not have to hire more staff during its sales boom.

Shapermint's live chat bot saves its customer service during COVID-19

How to use chatbots in customer service successfully

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SMS Marketing 2021

How to Avoid these 3 Chatbot Nightmare Examples that Completely Backfired

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Not every customer service chatbot is created equal

Improve Your Customer Service with Chatbot Support