Finding Opportunities to Improve Your Retail Customers' Experience » Serafire

To maximize profits, retail businesses should strive to create an exceptional customer experience. While many factors along the customer journey that impact customer experience are within your control as a business owner, some are not. You can certainly improve lighting, cleanliness, employee training and so on but external factors such as parking, construction, commercial landlord […]

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So Your Customer Wrote a Nice (or Neutral) Review: Now What?